New system to reduce taxi wait times in busy areas

A new system announced on Sunday analyzes data to automatically direct taxis to the most in-demand locations in Dubai. The “Smart Direction” system is powered by artificial intelligence (AI) to determine the most requested locations, as indicated by a forecasting system.

The project will reduce fuel consumption and increase the number of journeys per vehicle, the Roads and Transport Authority (RTA) said.

The system is part of a package of improvement projects and services approved for the Dubai Taxi Corporation (DTC). These initiatives involve expanding the use of artificial intelligence technologies, automating processes to increase the level of operational efficiency of taxi services and improving road safety.

Automation of robotic processes

Mattar Al Tayer, Managing Director and Chairman of the Board of RTA, said: “Approved projects include Robotic Process Automation (RPA), which will improve vehicle operational efficiency by 3%, increase the accuracy of data and forecasts of the hottest areas by 10%, reduce travel time and increase the percentage of productive kilometers.It will also increase the travel acceptance rate by 15% and reduce the cost of human resources by 20%.

Smart collection

This project aims to provide smart, digital and sustainable services to drivers by streamlining collection procedures and improving operational efficiency. It also aims to increase the operational efficiency of vehicles, increase the number of trips and reduce maintenance and fuel costs.

New school buses

Al Tayer inspected some of the 236 newly deployed school buses comprising of 52-seat and 36-seat categories. The buses are equipped with the latest security means, including interior and exterior cameras, a student inspection system, motion detectors and an automatic fire suppression system.

In the first half of 2022, DTC generated MAD 118 million in profits and signed seven commercial agreements for taxis, limousines and buses.

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